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Inflight Retail

Enable customers to buy, when fly

Inflight Retail Sales, Billing, Inventory
Automation, Reconciliation and Aggregation

We understand the tiresome manual effort for inventory allocation (duty free/food & beverages), sales and payments reconciliation during departure and arrival. Create easy Digital or Paper Bill @30 thousand feet.
Using Just Billing inflight retail app seamlessly inflight attendants can sale duty free products, food & beverages on the flight and provide printed and automated email invoice to the passengers even without internet. Payments can be collected by cash using any currency or offline credit card processing.
Whereas using the cloud based back office inventory can be allocated to the flight trolley at the departure and reconcile the collection and balance stock on Arrival automatically. No paperwork and manual reconciliation would be needed any more and also saves time for flight preparation on departure and arrival.

Watch Video for Inflight Retail Management

End-to-end integrated inflight retail solution

Warehouse & trolley management
Inflight retail management
Corporate head office
Integration with airline system

All-in-one inflight retail management to 

Save time during arrival and departure
Increase in-flight sales with offers & promotions
Know real-time inventory anytime
Enhance service quality
Increase supply chain efficiency
Reduce human errors and exceptions
Reconciliation at fingertips
Enhance business branding

How inflight retailing works

Airline head office

Airport warehouse

Aircraft

Master data management
  • Flight schedule master
  • Product master
  • Pricing master
  • Promotion/offer master
  • Country specific quota/limit
  • Trolley packing list master
  • Currency rate master
Warehouse departure preparation
  • Assign trolleys for a flight
  • Assign pickup warehouse/rack for products
  • Identify trolleys based on unique codes
  • Load products on trolley
  • Lock trolleys warehouse sign-off
  • Transfer trolleys to aircraft
Flight preparation
  • Authorized crew user to prepare for departure
  • Trolley information received
  • Inventory information received
  • Products, pricing, offers, currency rate etc. received
  • Passenger details received
  • Validation & confirmation for departure readiness
inflight retail
In-flight sale
  • Select customer based on the seat no, PNR or name
  • Scan copy of Passport & Boarding Pass
  • Scan to add products in billing cart
  • Collect multi-currency payment
  • Run loyalty program
  • Print invoice or send digitally
  • Serve pre-orders
  • Take orders for pickup at airport or delivery
Management Report
  • Upload information to Airline ERP system
  • Management Information System
  • Strategic decision
Warehouse reconciliation
  • Automated report for trolley stock balance
  • Automated report for sales and collection
  • Reconciliation and verification of sales, inventory
  • Raise dispute request, if any
  • Unload trolleys
Arrival Reconciliation
  • Reconciliation of trolley inventory
  • Reconciliation of payment collections
  • Lock trolley and cash bag
  • Sign-off by authorized crew user
POS & Invoice App
Let’s connect to show you the capabilities of Just Billing Inflight Retailing solution and how it can help your airline.