A globally recognized energy company, delivering cleaner, decentralized energy solutions to millions of residential and commercial customers across 20+ countries sought to streamline complex billing operations and inventory control in one of its key regional markets, with a razor sharp focus on safety and compliance.
SHV Energy faced several pain points across its franchise operations:
EffiaSoft implemented a customized ERP solution built on our flagship JustBilling platform, tailored for the client. The solution addressed each challenge with precision.
Automated Customer & Credit Management
Capture and store KYC and subscription data for regulatory compliance, tracking outstanding credit in real-time for better cash flow control for enhancing customer operations with secure, automated workflows.
Comprehensive Inventory Control
Real-time cylinder-level monitoring (empty, full, in-transit) across the supply chain eliminating stock discrepancies and inefficiencies
Built-in Fraud Prevention
Restricted usage with controlled subscriptions to prevent misuse and unauthorized resale.
Smart Taxation & Compliance Automation
Automated TCS calculation and GST compliant e-invoice generation with 100% audit-readiness
Unified Franchise Operations
Centralized franchisee dashboard enabling data-driven decisions and insights in real-time
Seamless Integration & Scalability
Effortless integration with GSP partners and third-party tools and rapid feature deployment capabilities
The implementation of this intelligent solution led to remarkable outcomes for the business across efficiencies, compliance and customer satisfaction.
90% Reduction in Manual Errors across franchisees due to automation
Full GST & TCS Compliance, ensuring audit readiness and transparency
Faster Invoicing and improved transaction accuracy with e-invoice integration
Elimination of Cylinder Fraud via usage caps and purchase restrictions
Improved Franchisee Coordination through centralized cloud access
Higher Customer Satisfaction driven by smooth, fast service and error-free billing
Cylinder Lifecycle Visibility
Tracks both filled and empty cylinders with precision.
Customer-Level Return Tracking
Enables traceability for each returned cylinder.
Cloud-first, User-friendly Interface
Accessible anytime from any device.
Custom Gas Filling Workflow
Unique “Transit” logic streamlines refills at plants.
Scalable, Lean Deployment
E-invoicing integrated in under a week with a compact team.
The JustBilling software is intuitive and beginner-friendly. Franchise staff can generate invoices with minimal training. Business owners enjoy real-time visibility into their operations from any location via the cloud dashboard.
Our Product Subscription logic has significantly reduced cylinder misuse. Commercial clients are restricted from purchasing domestic cylinders, while domestic customers are limited to two refills/month ensuring fair, regulated access across all franchisees.
As a Project Manager, one of the biggest challenges I faced was implementing legal and compliance-driven features such as GST, TCS, and E-invoicing. These components demand absolute accuracy and seamless integration to align with evolving government regulations. Our team not only understood the criticality but delivered a solution that was robust, compliant, and easy to scale. We now operate with far greater efficiency and zero compliance concerns.
Mourya Busa
Project Manager
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